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Customer Stories

You’re in good company.

We're proud that the world's leading organizations rely on our helpdesk software for outstanding customer service and support.

Garmin
CAT
1&1 (IONOS)
Apple
Brown University
NHS
Samsung
Hotel Chocolat
NEC
Arrow
Weetabix
Sony
AON
University of Pennsylvania
BitDefender
HMRC
Pure
Volkswagen
Odeon
Siemens
Valve

We heavily vetted several applications and found Deskpro was the right choice as it could support our multiple branding needs at a flat price.

Matt GoldfarbExecutive Director of Technical Product

We’re a cutting-edge university, so we want the systems we use to reflect our innovative values.

Kimberley ByrdDirector of Academic and Computing Support

After using Deskpro for over six years, we're really happy. The software is constantly being updated with new, useful features.

Gareth EdeyTechnology & Support Manager

98%

Client retention rate

20x

Improvement on average resolution

80%

15 minute SLA success rate

Great product, awesome and affordable. Implementation was quick and easy to implement.

Steve Lam HangTechnical Support Manager

It's the perfect environment to ensure our customers and agents are satisfied - all at fantastic value too. Ten out of ten.

Jason VoiceIT Helpdesk Leader

The interface is so useful and easy to understand, Deskpro is one of the easiest helpdesk softwares I have used. I can't fault Deskpro.

Darren BanfiSenior IT Security Analyst

All Customer Stories

Brown University logo

Education

Brown supports expanding minds with Deskpro

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NHS North of England Commercial Procurement Collaborative logo

Healthcare

NHS NOE CPC needed a responsive helpdesk

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Roadpost logo

Telecommunications

Roadpost scales its tech support with effective helpdesk software

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Frosch Travel logo

Travel & Tourism

Frosch boosted customer care with efficient software

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eShipping logo

Logistics

eShipping scaled its logistic efforts with a flexible helpdesk

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Airbus OneWeb logo

Technology

Airbus chose a helpdesk that's out of this world

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Typeqast logo

Software Development

Typeqast supports its clients' software with ease

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Launchpad logo

Human Resources

Launchpad improved its recruitment processes with Deskpro

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Mariner Software logo

Software Development

Mariner Software needed a platform to efficiently solve inquiries

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Dominican University logo

Education

Dominican University boosted its resolution times with Deskpro

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Impelsys logo

IT Consultancy

Impelsys effortlessly supports multiple brands from one helpdesk

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Opticom logo

Network Security

Opticom chose on-Premise software that instantly boosts support

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Deskpro upgraded UPenn's support operations logo

Education

Penn took support to the next level with Deskpro

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VAIRKKO logo

IT Consultancy

VAIRKKO relies on Deskpro to simplify its workflows

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Advertising Specialty Institute logo

Advertising

ASI supports multiple brands on its efficient and stable helpdesk

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Randstad logo

Recruitment & Employment Agency

Randstad streamlined recruitment processes with support software

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Vienna House logo

Hospitality

Vienna House provides first-class support for its hotels with Deskpro

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Zermelo logo

Software Development

Zermelo supports educators with its scheduling software

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Les Scouts logo

Non-Profit

Les Scouts manages its members with efficiency boosting software

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Ganesh Hosting logo

Web Hosting

Ganesh Hosting wanted helpdesk software it could tailor to its needs

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Bottega52 logo

Software Development

Bottega52 supports clients that use its cloud software using Deskpro

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Scribetech logo

Healthcare

Scribetech keeps client data secure with compliant software

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Amplifi logo

Marketing

Amplifi uses Deskpro to give a voice to its non-profit clients

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C>Ways logo

IT Consulting

C>Ways expanded its support capabilities with Deskpro

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Federal Public Defender Office Southern District of Ohio logo

Government Agency

Federal Public Defender Office boosted its support with Deskpro

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Proscan Imaging logo

Healthcare

Proscan Imaging seamlessly supports patients and staff

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Arkansas Urology logo

Healthcare

Arkansas Urology provides internal support with Deskpro

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The Progressive Building Society logo

Financial Services

The Progressive Building Society highly customized helpdesk

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BI Worldwide logo

Advertising & Marketing

BI Worldwide relies on Deskpro to fulfil its global clients' needs

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Specialist Pharmacy logo

Healthcare

Specialist Pharmacy boosted its support with Deskpro

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3pAll logo

Fulfilment & Logistics

3pAll fulfils its customers' expectations with multi-branded support

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Atlantech logo

Telecommunications

Altantech keeps its customers connected with Deskpro On-Premise

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Emprint logo

Printing Services

Emprint provides seamless support for its clients and employees

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Laboratory Testing Inc. logo

Healthcare

Laboratory Testing Inc unified its internal support with Deskpro's software

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Creative Networks logo

Technology

Creative Networks wanted an alternative On-Premise helpdesk

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Tain logo

Gambling

Tain wanted a provider that continues to support On-Premise software

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Southern Oregon University logo

Education

SOU wanted an On-Premise helpdesk to support its community

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IMECE Destek logo

Medical Insurance

IMECE Destek scaled its support with helpdesk software

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IT Guard logo

IT Security

IT Guard unified its support capabilities with a robust helpdesk

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Flexible Autos logo

Car Rental Agency

Flexible Autos stepped its support up a gear with helpdesk software

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Elder Services of Worcester Area logo

Social Services

ESWA serves its local elder community using Deskpro

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How Aurora MHR provide exception internal support with Deskpro logo

Non-Profit

How Aurora MHR provide exception internal support with Deskpro

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