Launch faster with expert-led implementation
Whether you're moving from another platform or starting fresh, Deskpro Implementation helps you set up everything the right way, from day one.
With a dedicated manager and a tailored implementation plan, you’ll get all the support, configuration, and training you need to launch successfully and scale confidently.
Here’s how we help you launch
“It’s probably more configurable than any system. The amount of detail and steps you can go down to configure what you need is unbelievable.”Sarah Brain / Head of Free Services, AbilityNet
“We really appreciated the onboarding process with Deskpro. The team was very helpful and we felt like we had a great partnership at every step of the process. We have never felt invisible or lost in a sea of other customers.”Matt Goldfarb / Executive Director of Support, Advertising Specialty Institute (ASI)
“The onboarding process was positive, I spoke with one of the customer support team and we had a couple of face to face calls where they walked us through the tools and how to use everything.”Luke Bryant / Customer Support Manager, Typeqast
Need help planning your setup?
Not sure how to best configure Deskpro for your organization? We’ve got you covered.
From designing custom forms to unlocking time-saving automation, our team will help you get the most out of your help desk, right from the start.
Why choose Deskpro Implementation?
Our Implementation Service is setup to get your platform configured the right way and get you live faster, with less risk and more confidence.
Data Migration
Switching tools? We’ll help migrate your key data, tickets, users, and content, using the Deskpro importer or our trusted migration partner for a smooth transition.
Apps & Integrations
We help you connect Deskpro with the tools your team already uses, whether through our built-in apps or powerful API. From email and authentication to CRMs, project management tools we’ve got you covered.
Training
We deliver live, hands-on training tailored to your team’s needs. Agents and admins walk away with the knowledge to use Deskpro effectively from day one.
Dedicated Support
You’ll work with a dedicated Implementation Manager throughout setup. After go-live, you’ll have access to our world-class support team to help you grow, adapt, and succeed with Deskpro long term.
