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Apps & Integrations

Explore built-in Deskpro apps and integrations for infinite possibilities.

Featured Apps

Want to build your own app?

You can build your own in a matter of hours. View our developers guides for an extensive insight into creating your own apps.

Developers Guide

Active Directory

Streamline account management with Active Directory for flexible agent and user authentication.

Clickatell

Add reliable SMS to improve ticket workflow on your helpdesk.

Database Authentication

Use your own intranet database or existing web service as a source of credentials to log in to Deskpro.

Facebook

Authorize your users and agents to login to the Help Center using Facebook credentials.

Github

Our Github integration will help you track issues linked to tickets in real-time.

Google Analytics

Analyze traffic on your Help Center with our Google Analytics Integration.

Google Calendar

Synchronize your helpdesk with Google Calendar integration, streamline your workflows with event based triggers.

Gravatar

Gravatar makes conversations with your users more personable with profile images; ensure your teams can always put a face to a name.

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Jira

Our Jira integration enables your support agents and engineers to work closely together and track issues with ease.

JSON Web Token

Log users in to Deskpro with your own code. With our JWT authentication helpdesk integration, it’s easy to log verified users in to Deskpro.

LDAP

Use existing credentials for helpdesk login with the LDAP helpdesk integration for Deskpro. Enable LDAP authentication for users, agents or both.

Mailchimp

Build your email lists and track engagement across support and marketing departments.

Microsoft Translator

Provide global support from your helpdesk with multi-lingual machine translation software from Microsoft.

Okta

True single-sing on with Okta helps you to manage user and agent account authentication.

OneLogin

With our OneLogin helpdesk integration managing accounts is easier.

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Salesforce

Synchronize your support and sales teams with intelligent CRM processes for better customer experience and faster results.

SAML

Use your existing SAML account record credentials for login with the SAML helpdesk integration for Deskpro.

Share Widget

Encourage social sharing of your news and articles by adding a Share Widget to your Help Center content.

Shopify

Simplify your sales and support with Deskpro's Shopify integration; one platform to create, manage and run your ecommerce business.

Shortcut

Streamline your workflows and bring Shortcut's project management functionality into Deskpro.

Slack

Communicate and collaborate across teams using Slack channels.

Trello

Allow agents to seamlessly collaborate on tasks with our Trello integration without having to leave your helpdesk.

Twilio

Send automatic SMS with the Twilio helpdesk integration for Deskpro.

Twitter

Allow your users and agents to sign-in to the Help Center using Twitter credentials.

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Zapier

Connect your helpdesk to 1000+ apps to automate countless tasks and actions.

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