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About Us
The world needs better support
Deskpro is used by thousands to help millions. And we believe that better support is key to the growth of any business.
We empower organizations to take complete control over their support tools and cultivate meaningful relationships with customers.
Global Team
Our global team of highly-experienced developers, designers, and support specialists is dedicated to producing excellent multi-channel support software.
We're Here to Stay
We have been developing helpdesk software for over 20 years. We are self-funded, so we make decisions to improve the lives of our customers, not investors.
Sustainable Growth
We constantly invest in our platform; so it grows and scales with our customers. We continue expanding to provide the best product and support worldwide.
Meet the team
We are a team of customer-focused superheroes on a mission to build and support the world's best helpdesk software.
Alesia
Alexandra
Ashley
Cecilia
Chris
Chris
Chris
Chynah
Dan
David
David
Denis
Eloise
Evgenii
Felipe
Hannah
Ihor
Jake
James
Jazz
Jeremy
John
Julien
Karsten
Khurram
Kimberley
Kiril
Lara
Lewis
Lewis
Maksym
Manu
Mariola
Matias
Matt
Matt
Matt
Nabeel
Paul
Phil
Ruslan
Russell
Sangeetha
Saurav
Sean
Serg
Simon
Simon
Thomas
Vladimir
Zlata
Some of our amazing customers...
Our customers are at the heart of everything we do, and our team works hard to provide them with the best software.
...and what they love the best about us
We take pride in the quality of our product and support, so we are pleased that our customers' ratings reflect that.
Our Journey
Deskpro has empowered organizations to deliver outstanding customer support for over 20 years. This is our journey, from humble start up to industry leading helpdesk software company.
2001
2001
Deskpro is born
In an Oxford University dorm room, Deskpro is founded by our CEO - Chris Padfield.
2005
2005
Building the team
Deskpro grows to encompass employees across Canada, Hawaii, Europe and the UK.
2010
2010
Going transatlantic
Co-Founder and CTO Chris Nadeau emigrates from Canada to set up Deskpro HQ in London.
2013
2013
Mobile helpdesk
Deskpro releases iPhone and Android apps, so customers can manage their helpdesk on-the-go.
2016
2016
1000s of happy customers
Deskpro software helps thousands of businesses across the globe to provide better customer support.
2018
2018
The home of tennis
Deskpro moves to brand new offices in Wimbledon, the home of tennis.
2021
2021
Launching Deskpro Horizon
We launched our biggest UI & UX update ever, with Deskpro Horizon.
2022
2022
WhatsApp, Twitter & SMS channels added
Interact with your customers over WhatsApp, Twitter and SMS. Two-way communication over Deskpro platform.
Workplace & Location
Our Head Office is located in Wimbledon, London - just a three minute walk from the center of town. This is where our lead development, commercial and support teams are based and where our day-to-day operations are run.
We are dedicated to providing a friendly and relaxed work environment where our team can thrive - something we believe is reflected in the quality of our product.
Where we are
