The world needs better support

Deskpro is used by thousands to help millions; we believe that better support is key to the growth of any business. We empower organizations to take complete control over their support tools and cultivate meaningful relationships with their customers.

Global Team

We're a global team of highly experienced developers, designers, and support specialists dedicated to helping businesses and organizations provide excellent customer support across every communication channel. Our HQ is in the UK, and we also have operations in the US and EU.

We’re Here to Stay

We’ve been developing helpdesk software for over 20 years. We are self-funded and don't rely on external funding, so we make decisions to improve the lives of our customers, not investors.

Sustainable Growth

We are constantly investing in our platform so that it grows and scales with our customers. We continue to grow our team globally so that we can provide the best product and support to our customers worldwide.

Meet the team

We are a team of customer-focused superheroes on a mission to build and support the world's best helpdesk software.

Aaron

Adam

Amabel

Ashley

Avanish

Bogdan

Cecilia

Chris

Chris

Chris

Christine

Colin

David

Denis

Ellie

Freddie

Felipe

Hannah

Ihor

James

John

Julien

Khurram

Kiril

Lara

Lia

Luciano

Matt

Matt

Michael

Miranda

Nathan

Nick

Paul

Phil

Richard

Ruslan

Russell

Saurev

Sarah

Serg

Serhii

Simon

Simon

Sophia

Tatyana

Thani

Vladimir

Zlata

Some of our amazing Customers...

Every single one of our customers matters to us, no matter what size. We are proud that organizations and brands from across the world trust us to provide their helpdesk software and support them on their journey to customer happiness.

See our Customers
Sony
NEC
Apple
Microsoft
Garmin
Volkswagen
P & G
Samsung
AON
Freelancer
Weetabix
Siemens
Experian

...and what they love the best about us

94%

Quality of support

90%

Features

92%

Value for money

89%

Ease of use

Our Journey

Deskpro has empowered organizations to deliver outstanding customer support for over 20 years. This is our journey, from humble start up to industry leading helpdesk software company.

2001

Deskpro is born

In an Oxford University dorm room, Deskpro is founded by our CEO - Chris Padfield.

2005

Building the team

Deskpro grows to encompass employees across Canada, Hawaii, Europe and the UK.

2010

Going transatlantic

Co-Founder and CTO Chris Nadeau emigrates from Canada to set up Deskpro HQ in London.

2013

Mobile helpdesk

Deskpro releases iPhone and Android apps, so customers can manage their helpdesk on-the-go.

2016

1000 happy customers

Deskpro software helps thousands of businesses across the globe to provide better customer support.

2018

The home of tennis

Deskpro moves to brand new offices in Wimbledon, the home of tennis.

Workplace & Location

Our Head Office is located in Wimbledon, London - just a three minute walk from the center of town. This is where our lead development, commercial and support teams are based and where our day-to-day operations are run.

We are dedicated to providing a friendly and relaxed work environment where our team can thrive - something we believe is reflected in the quality of our product.

Where we are

United Kingdom

79 Hartfield Rd
London
SW19 3ES
United Kingdom

+44 (0)20 3582 1980

United States

548 Market St
San Francisco
California
94104

+1 888-DESKPRO (337-5776)

Europe

Keizersgracht 520 H
Amsterdam
1017 EK
Netherlands

+44 (0)20 3582 1980

Press Kit - Everything you need to write about Deskpro.

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