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About Us

The world needs better support

Deskpro is used by thousands to help millions. And we believe that better support is key to the growth of any business.

We empower organizations to take complete control over their support tools and cultivate meaningful relationships with customers.

Global Team

We're a team of highly-experienced developers, designers, and support specialists dedicated to helping organizations provide excellent multi-channel customer support. Our HQ is in the UK, and we also have operations in the US and EU.

We’re Here to Stay

We’ve been developing helpdesk software for over 20 years. We are self-funded and don't rely on external funding, so we make decisions to improve the lives of our customers, not investors.

Sustainable Growth

We are constantly investing in our platform so it grows and scales with our customers. We continue to grow our team so that we can provide the best product and support to our customers worldwide.

Meet the team

We are a team of customer-focused superheroes on a mission to build and support the world's best helpdesk software.

Aaron

Adam

Alesia

Amabel

Ashley

Avanish

Bogdan

Cecilia

Chris

Chris

Chris

Christine

Colin

David

Denis

Ellie

Freddie

Felipe

Hannah

Ihor

Jake

James

Joell

John

Julien

Khurram

Kiril

Lara

Lewis

Lia

Luciano

Manu

Matt

Matt

Michael

Miranda

Nathan

Nick

Paul

Phil

Richard

Rob

Ross

Ruslan

Russell

Saurav

Sarah

Serg

Serhii

Simon

Simon

Sophia

Tatyana

Thani

Thiago

Vladimir

Zlata

Some of our amazing customers...

Our customers are at the heart of everything we do, and our team works hard to provide them with the best software.

...and what they love the best about us

We take pride in the quality of our product and support, so we are pleased that our customers' ratings reflect that.

Our Journey

Deskpro has empowered organizations to deliver outstanding customer support for over 20 years. This is our journey, from humble start up to industry leading helpdesk software company.

2001

Deskpro is born

In an Oxford University dorm room, Deskpro is founded by our CEO - Chris Padfield.

2005

Building the team

Deskpro grows to encompass employees across Canada, Hawaii, Europe and the UK.

2010

Going transatlantic

Co-Founder and CTO Chris Nadeau emigrates from Canada to set up Deskpro HQ in London.

2013

Mobile helpdesk

Deskpro releases iPhone and Android apps, so customers can manage their helpdesk on-the-go.

2016

1000s of happy customers

Deskpro software helps thousands of businesses across the globe to provide better customer support.

2018

The home of tennis

Deskpro moves to brand new offices in Wimbledon, the home of tennis.

2021

Launching Deskpro Horizon

We launched our biggest UI & UX update ever, with Deskpro Horizon.

2022

WhatsApp, Twitter & SMS channels added

Interact with your customers over WhatsApp, Twitter and SMS. Two-way communication over Deskpro platform.

Workplace & Location

Our Head Office is located in Wimbledon, London - just a three minute walk from the center of town. This is where our lead development, commercial and support teams are based and where our day-to-day operations are run.

We are dedicated to providing a friendly and relaxed work environment where our team can thrive - something we believe is reflected in the quality of our product.

Where we are

United States

Deskpro Inc

United States

548 Market St,

San Francisco,

CA 94104, USA

United Kingdom

Deskpro Ltd

United Kingdom

79 Hartfield Rd,

London SW19 3ES,

United Kingdom

Europe

Deskpro BV

Europe

Keizersgracht 520 H,

Amsterdam 1017 EK,

Netherlands

Try Deskpro for your organization