The world needs better support
Deskpro is used by thousands to help millions. And we believe that better support is key to the growth of any business.
We empower organizations to take complete control over their support tools and cultivate meaningful relationships with customers.
We're a team of highly-experienced developers, designers, and support specialists dedicated to helping organizations provide excellent multi-channel customer support. Our HQ is in the UK, and we also have operations in the US and EU.
We’re Here to Stay
We’ve been developing helpdesk software for over 20 years. We are self-funded and don't rely on external funding, so we make decisions to improve the lives of our customers, not investors.
We are constantly investing in our platform so it grows and scales with our customers. We continue to grow our team so that we can provide the best product and support to our customers worldwide.
Meet the team
We are a team of customer-focused superheroes on a mission to build and support the world's best helpdesk software.
Some of our amazing customers...
Our customers are at the heart of everything we do, and our team works hard to provide them with the best software.
...and what they love the best about us
We take pride in the quality of our product and support, so we are pleased that our customers' ratings reflect that.
Deskpro has empowered organizations to deliver outstanding customer support for over 20 years. This is our journey, from humble start up to industry leading helpdesk software company.
Deskpro is born
In an Oxford University dorm room, Deskpro is founded by our CEO - Chris Padfield.
Building the team
Deskpro grows to encompass employees across Canada, Hawaii, Europe and the UK.
Co-Founder and CTO Chris Nadeau emigrates from Canada to set up Deskpro HQ in London.
Deskpro releases iPhone and Android apps, so customers can manage their helpdesk on-the-go.
1000s of happy customers
Deskpro software helps thousands of businesses across the globe to provide better customer support.
The home of tennis
Deskpro moves to brand new offices in Wimbledon, the home of tennis.
Launching Deskpro Horizon
We launched our biggest UI & UX update ever, with Deskpro Horizon.
WhatsApp, Twitter & SMS channels added
Interact with your customers over WhatsApp, Twitter and SMS. Two-way communication over Deskpro platform.
Workplace & Location
Our Head Office is located in Wimbledon, London - just a three minute walk from the center of town. This is where our lead development, commercial and support teams are based and where our day-to-day operations are run.
We are dedicated to providing a friendly and relaxed work environment where our team can thrive - something we believe is reflected in the quality of our product.