Careers at Deskpro
Shape the future of customer support
We're on a mission to make customer support simpler, more pleasant and more efficient — for everyone. Unleash your potential with us.
Trusted by world-leading organizations
Why work at Deskpro?
Two million users
Make a real impact
Over 2 million people use Deskpro every month. We are dedicated to delivering a comprehensive and flexible platform that empowers organizations to provide the best support. Turning our customers and their teams into superheroes makes us happy.
Grow your career with us
Whether you are an experienced professional or recent graduate, we’re committed to helping you learn and grow your career. We encourage you to challenge yourself with engaging work and develop new skills through our educational opportunities. Unleash your potential and help shape the future of Deskpro.
We value our people
Our product is built by our passionate team of engineers, designers and customer support assistants. We value each team member’s unique strengths and insights, and we believe in their abilities. At Deskpro, everyone is given the autonomy to truly succeed.
Superb work environment
We are committed to providing a friendly, diverse & inclusive environment where you can thrive. We believe different perspectives help make Deskpro a better company. We want you to enjoy working with us, so Deskpro offers plenty of perks to brighten your day - sit-stand desks, free snacks, a fully-stocked beer fridge, and team lunches every Friday to name a few.
Shape the future of Deskpro
Deskpro is well-established in the industry, with over 20 years of experience developing outstanding helpdesk software. We are proud to say that world leading organizations such as Apple, Microsoft, Brown University and HMRC rely on Deskpro to deliver the best customer support. In 2017, Deskpro was recognized by Deloitte as one of Europe's fastest growing technology companies.
years in the Helpdesk Industry
Growth over last five years
Nationalities in Deskpro team
What else is there for you?
We work hard, but we also do our utmost to facilitate a healthy work-life balance for all employees, and ensure everyone has the opportunity to perform at their best. We also provide:
Invest in your professional development with our annual personal learning and reading budget.
We offer a competitive salary, generous share options scheme and annual pay-reviews.
Take advantage of private healthcare, cycle to work scheme, pension scheme & paid parental leave.
Enjoy weekly team breakfasts and lunches, our well-stocked drinks fridge, and of course unlimited tea & coffee.
Stay comfy in the office with sit-stand desks, ergonomic chairs and your choice of computer equipment.
It is important to relax. Our flexible vacation policy offers 25 days of holiday a year so that you can unwind.
Being at Deskpro is more than just work. Enjoy monthly socials plus our epic Christmas and Summer parties.
Become part of the Deskpro journey with generous share options scheme from your first day.
Having full ownership and autonomy over a range of exciting and challenging projects has really helped me grow as a designer.CeciliaLead Product Designer
I love being part of product decisions and having a say when it comes to architecture choices.AdamSenior Engineer
We’re always looking for gamechanging talent to join the team and help take Deskpro to the next level.ChrisFounder & CEO
Life at Deskpro
We're on a mission to provide the world with better customer support, and we need exceptional individuals to help us achieve it.
Deskpro's recently-built office is just a stone's throw from Wimbledon Station - not to mention some of the best parks, bars, theatres and restaurants that London has to offer.
79 Hartfield Road
North American Head Office
548 Market St.
San Francisco, California
European Head Office
Keizersgracht 520 H,
Our Hiring Process
Stage 1: Intro Phone Call
An initial call with our hiring manager, generally last around 20 minutes.
Stage 2: Video Interview
A chance to have an in-depth chat with the hiring manager over Zoom, lasting around 45 minutes.
Stage 3: Skills Test
Where you can show off your expertise (we don't expect you to spend more than 1 - 2 hours on it).
Stage 4: Final Interview
A chance to see the office, meet your team and have a final chat with your manager and CEO.