Core HR features
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Centralized employee support
Manage all HR requests and cases, including onboarding, across email, chat, and self-service portals in one secure platform.
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Case management with privacy controls
Granular permissions, access controls, and audit trails ensure only authorized team members handle sensitive HR cases.
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Onboarding and offboarding automation
Automated workflows for document collection, approvals, and compliance tracking streamline employee transitions and reduce errors.
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Self-service help center
Searchable knowledge base for instant access to FAQs, benefit details, and policy documents, reducing repetitive inquiries.
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Custom SLAs for HR requests
Define response and resolution times for critical HR inquiries like payroll, performance, and onboarding, and ensure consistent service delivery.
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Customizable dashboards & reporting
Track trends, request volumes, and team performance with real-time dashboards and analytics.
