HR ticketing system for a more human helpdesk

As human resource management challenges continue to evolve over the next few years, you need to invest in software that empowers you to make a real impact. Whether it's better recruitment processes or increasing employee engagement, there is more pressure than ever to deliver tangible value to the rest of your organization.

Our HR helpdesk software for internal teams brings together all HR support requests into a single, intuitive interface - regardless of whether it's over email, phone, or live chat. With Deskpro HR ticketing system, you can easily maximize the impact of your resources and improve internal helpdesk efficiency.

Whether it's ensuring compliance and decreasing liability for the organization, or maximizing the value of employees and driving results, you own a wide range of business-critical responsibilities. However, a significant amount of your time is probably still spent on administrative tasks, like responding to common employee enquiries.

Deskpro streamlines HR function with powerful automation tools. Use macro actions, mass reply to tickets, or use triggers to align the internal helpdesk to existing HR processes. With Deskpro, it's easy to find time for more than just responding to emails.

Learn how Automations will boost your productivity

You have a legal obligation to protect personal employee information. This is why it's important to invest in software and an HR ticketing system that takes confidentiality and security as seriously as you do. You need the peace of mind to focus on adding value to the business, rather than worrying about keeping data safe.

Deskpro has got your back. We offer both On-Premise and Cloud HR helpdesk deployments. Our cloud servers operate with state-of-the-art bank-level security technology, and can be hosted in either the EU or US. If your requirements or preferences ever change, Deskpro allows you to easily switch between deployment options.