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3 min read
The Deskpro Digest: October 2023
Welcome to the latest edition of The Deskpro Digest, your go-to source for all the latest updates, features, and enhancements from Deskpro. Let's take a look at some of the exciting updates we've pushed in October and how they can transform your helpdesk experience!
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16 min read
What is Live Chat, and Why Your Business Needs It
Learn about the benefits of live chat for businesses, strategies for implementation and tracking success, and future trends.
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12 min read
Why On-Premise Software Still Holds Its Ground in the Cloud-First Age
Discover why on-premise software's reliability, performance, and cost-effectiveness make it a strategic choice for businesses in the digital era.
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16 min read
Knowledge Management and Your Guide to the Power of Collective Wisdom
Discover how harnessing collective wisdom through good knowledge management can be your roadmap to sustained business growth and success.
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4 min read
The Deskpro Digest: September 2023
This month has been action-packed at Deskpro as we rolled out four new project management integrations, introduced an exciting feature for Deskpro Enterprise, and implemented numerous enhancements and bug fixes to elevate your overall Deskpro experience. Keep reading for a deep dive into all the latest updates from Deskpro!
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22 min read
How to Master the Art of Exceptional Customer Service
Unlock success with our insightful guide, helping you achieve customer satisfaction and success within your business like never before.
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3 min read
The Deskpro Digest: August 2023
In August, we've focused on expanding our omnichannel platform with our newest channel and adding more integrations for you to connect to.
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15 min read
Beyond Tickets: Future of Effective Customer Support
The future of customer support is a dynamic blend of technology and human touch, exploring the transformative potential of AI and automation to enhance customer experiences and build lasting brand loyalty.
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3 min read
The Deskpro Digest: July 2023
In July, we launched an exciting new program, created exciting new features for you to try, and released hundreds of improvements and bug fixes to enhance your support platform.
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2 min read
The Deskpro Digest: June 2023
Across June, our team has been hard at work delivering over 125 updates across the product. These updates include new features, impactful improvements, and numerous bug fixes.
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2 min read
The Deskpro Digest: May 2023
In May, our product development was focused on customer feedback around enhancing ticket visibility and the interface's personalized viewing preferences.
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2 min read
The Deskpro Digest: April 2023
Welcome to our new monthly newsletter, giving you insight into all the exciting updates and helpdesk software improvements within Deskpro to enhance customer support experiences.
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