Mobile Customer Support Software

Embrace mobility, revolutionize support

Experience superior help desk control on the go with the Deskpro mobile app. With a simple interface, powerful features, and seamless ticket management, enhance customer relationships anytime, anywhere.

Simple Interface
Intuitive mobile design to enable efficient and effective support directly from your mobile.
Powerful Features
More than just viewing tickets. Respond, explore, and track issues from start to solution.
Mobile Apps
Utilize the core agent functionality wherever you are, available on both Android and iOS.

Optimized applications

Truly simple ticket management

Deskpro apps make it simpler for agents to use on their phone, but still provide your team with all of the tools that they need to succeed.

Powerful Automations

Smart automations with a few swipes

Configure powerful automations to run specific sets of actions when you interact with your help desk from mobile.

And apply productivity automations directly from mobile.

The mobile apps are very cool. We use them a lot for when we are away from our desks, or out of the office.
Simon Hintermann IT Engineer
Free Trial Book a Demo

Clear tickets with ease, wherever you are

In a connected world, maintaining happy customers and improving customer experience doesn't have to be linked to your location. Our fully featured mobile apps give you and your customer service team the ability to wow your customers, improving customer satisfaction, whatever the size of your screen.

Messaging Interface
Create and respond to tickets from within the help desk app in absolutely no time at all.
Reply to Tickets
Support customers by responding with ease. Tap a simple button to start writing a note or reply.
Ticket Management
Get the information you need in a flash. Effortlessly inspect and edit ticket properties in the Deskpro help desk app.

User & Organization Profiles

Boost customer relationships on the go

Build relationships on-the-go with a fully-integrated help desk CRM - accessible from the palm of your hand.

Find your customers
Search your whole help desk for any person, organization or conversation.
In-depth customer information
View and edit customer and organization profiles directly from within the app.
Instant history
View the whole history of all your interactions with people and organizations.
Since we rolled out Deskpro, I haven't come across any limitations.
Anthony Carter Head of IT

FAQs

Have more questions about Deskpro for mobile?