Benefit from a library of 1000+ bespoke apps and integrations.
Extend the helpdesk with simple widgets or write custom apps.
Spend less time on account administration with Single Sign On.
Easily retrieve, create and update helpdesk data.
Apps & Widgets
Seamless helpdesk integration
Arm agents with time-saving tools, apps, and widgets that completely transform the way they work
Bring your own apps
Create automatic triggers which respond to events within your helpdesk with webhook actions.
Full REST API
Retrieve, create and update helpdesk data, whether it's automating a task or integrating with existing systems.
Check out Deskpro's App Library
Single Sign On
Sleek and secure authentication
You call the shots
Offer agents and customers different ways to identify themselves, or define a single standard. Accept multiple authentication sources and set different login methods.
Whatever works for you
Deskpro supports login through industry standards like Active Directory, LDAP and SAML - as well as other social accounts or platforms.
True single sign-on
Customers or agents who are already logged in to an external account can be signed in to the helpdesk automatically and transparently.
Our automation tools do the heavy lifting
Use Zapier to extend your helpdesk even further. With over 1000+ apps to integrate into Deskpro, with no coding required, creating a powerful helpdesk is simple.
Set up automations for events like new tickets, updates, and new customers and configure Zapier to perform complex actions.
We use JIRA internally and Deskpro integrates really nicely with that which allows us to communicate with our teams properly.Luke BryantCustomer Support Manager
It was so easy to integrate – everything is now managed from one place which makes life much easier.Gerard KrolHead of IT
The API is so well built out in Deskpro that the things we can achieve with it are almost limitless.Brian PolackoffVP of Sales & Customer Relations
We didn’t have a ticketing system before Deskpro, but it’s very intuitive and easy to handle.Stefan UrdlCorporate Director of IT