Extend the helpdesk with simple widgets or write custom apps.
Spend less time on account administration with Single Sign On.
Easily retrieve, create and update helpdesk data.
Apps & Widgets
Seamless helpdesk integration
Arm agents with time-saving tools, apps and widgets that completely transform the way they work
Bring your own apps
Create automatic triggers which respond to events within your helpdesk with webhook actions.
Full REST API
Retrieve, create and update helpdesk data, whether it's automating a task or integrating with existing systems.
Single Sign On
Sleek and secure authentication
You call the shots
Offer agents and customers different ways to identify themselves, or define a single standard. Accept multiple authentication sources and set different login methods.
Whatever works for you
Deskpro supports login through industry standards like Active Directory, LDAP and SAML - as well as other social accounts or platforms.
True single sign-on
Customers or agents who are already logged in to an external account can be signed in to the helpdesk automatically and transparently.
Let our automation tools do the heavy lifting for you
Over 1000 more integrations
Need to extend your helpdesk even more? Use the Zapier automation tool to connect all of your various apps together.
Let Zapier do the hard work for you. Set up automations for events like new tickets, ticket updates and new customers.
Configure Zapier to perform Deskpro actions in response to other apps. E.g. A Wufoo form can create a ticket in Deskpro.
Deskpro is a very flexible and easy to use ticketing system environment. The integration with our Active Directory was a breeze and customer support was phenomenal. I’m very happy with the product and recommend it to every business.