We’re a UK company, based in Wimbledon, with global customers
Deskpro provides the world's leading organizations with helpdesk software to super-charge their customer support.
We’ve been empowering global organizations to deliver outstanding support for over 20 years. Our headquarters are in London, UK and we provide 24/7 global help and support.
WRITING ABOUT DESKPRO
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How to write our name
Deskpro should be referred to as ‘Deskpro’ across all communications. ‘DeskPRO’ was our name before our rebrand in 2017.
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our new ui
Download high-fidelity screenshots of the Deskpro helpdesk interface and help center.
CEO & Founder, Chris Padfield
Whilst studying at Oxford University in 2001, Chris noticed that organizations needed a way to manage customer interactions in an emergent multichannel environment.
Chris built Deskpro in his dorm room, and went on to grow the software into one of Europe's fastest growing tech companies.
Despite being the busiest body in Deskpro HQ, Chris still finds opportunities to spend time with his family, go skiing, drink craft beers, and get the occasional bit of sleep.
CTO & Co-Founder, Chris Nadeau
Christopher Nadeau grew up in a sleepy town in Ontario, Canada. He became obsessed with technology after his Dad introduced him to the Commodore PET 64.
Christopher joined Chris Padfield to build Deskpro v3 in 2006, and emigrated to London to help establish Deskpro HQ.
When he’s not working or studying new technologies, Christopher takes life easy by going hiking, travelling, and happily taking money from friends and colleagues over games of poker.
Companies who trust Deskpro
Deskpro’s Admin interface is so powerful, especially with the different options for ticket triggers, it's a huge advantage for us. We spent four months, combing through all the various ticketing systems, and Deskpro kept coming out on top.Chris EvansVP of IT Operations
Other helpdesk software didn't really fulfil what we were looking for, customer support with a more personal approach but when I found Deskpro it was the solution we needed.Luke BryantCustomer Support Manager
When a helpdesk just works it is beautiful, and Deskpro did that from day one. Using the Feedback tool has enabled us to find out what our customers are really thinking.Arnis MorkansHead of IT