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Understand both customers and agents with actionable reporting and analytics.
Help your customers help themselves with a self-service knowledgebase and portal.
Seamlessly integrate your helpdesk with 750+ other software applications and services.
Collaborate effortlessly with your teams using instant messaging and notes.
All the best helpdesk features on your iOS or Android mobile device.
Explore built-in Deskpro apps and integrations for infinite possibilities.
Simplify your account management with flexible authentication.
True single sign-on with Bitium identity management on your helpdesk.
Add reliable SMS to improve ticket workflow on your helpdesk.
Use account details from an external database for login credentials or customer information.
Share accounts between your helpdesk and your CMS for seamless authentication.
Allow your users and agents to sign-in to the portal using Facebook credentials.
Analyze traffic on your portal with Google Analytics.
Enable your agents and users to log in to the helpdesk using Google credentials.
Make conversations with your users more personable by using profile images.
Access customer profiles and CRM data from within your helpdesk.
Foster open communication and increase productivity.
Connect your support agents and engineers with seamless communication.
Log users in to Deskpro using your own code.
Enable your agents and users to log in to the helpdesk using their Google credentials.
Use your existing LDAP account records to sign in agents or users.
Provide global support from your helpdesk with language assistance from Microsoft Translator.
Integrate your ecommerce solution with customer data and unified login.
Build your email lists and track engagement across support and marketing departments.
True single sign-on with Okta identity management on your helpdesk.
True single sign-on with OneLogin identity management on your helpdesk.
Share accounts between your helpdesk and your phpBB forums.
Use your existing SAML account records to sign in agents or users.
Synchronize your support and sales teams for better and faster results.
Encourage social sharing of your news and articles with a simple Share Widget.
Communicate and collaborate across teams using Slack channels.
Allow agents to collaborate with teams in Trello, without leaving your helpdesk.
Add simple SMS integration to your helpdesk to improve ticket workflow.
Allow your users and agents to sign-in to the portal using Twitter credentials.
Share accounts between your helpdesk and your vBulletin forums.
Share accounts between your helpdesk and your XenForo forums.
Connect your helpdesk to 750+ apps to automate countless tasks and actions.
