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WEBINARSupport can't do it alone: working across teams to solve requestsNovember 18th, 10:30 am EST / 3:30 pm GMT

Jamf Pro

Jamf Pro screenshot

View your enrolled Apple devices while interacting with tickets to streamline management and support.

  • Link devices to users: Easily link devices to user tickets, allowing agents to access detailed information from Jamf Pro about the user's device during interactions, enhancing communication efficiency.
  • View device details: Once a device is linked, access up-to-date data across dozens of fields without leaving Deskpro, providing comprehensive insights for better support.