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Jamf Pro

Jamf Pro is an asset management platform for Apple devices, helping IT teams deploy, secure, and configure Macs, iPads, iPhones, and Apple TVs.

View your enrolled Apple devices while interacting with tickets to streamline management and support.

  • Link devices to users: Easily link devices to user tickets, allowing agents to access detailed information from Jamf Pro about the user's device during interactions, enhancing communication efficiency.
  • View device details: Once a device is linked, access up-to-date data across dozens of fields without leaving Deskpro, providing comprehensive insights for better support.