Basecamp
Link your Basecamp cards to your Deskpro tickets to streamline communication with users by making them easy to view and update.
Link Cards to Tickets: Linking cards to tickets in our app allows agents to easily view information from Basecamp while interacting with users making communication more efficient.
Create New Cards: Easily create new cards based on communication and information gathered from interacting with your users.
View Card Details: View the properties of your cards to keep yourself up to date with any changes made to them.
Edit Cards: Edit the properties on your cards - useful for when you have received new useful information from your communications.
Add Comments and Attachments: Add additional information to tasks using comments.
Companies House
Companies House is the executive agency of the British Government that maintains the register of companies.
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Database Authentication
Use your own intranet database or existing web service as a source of credentials to log in to Deskpro.
Scratchpad
Write private notes, which are saved directly to the interface, and accessible anytime with Deskpro's Scratchpad app.
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Shopify
Simplify your sales and support with Deskpro's Shopify integration; one platform to create, manage and run your ecommerce business.