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Asana

Asana screenshot

View your Asana tasks linked with Deskpro tickets to streamline communication with users.

Link tasks to tickets: Linking tasks to tickets in the app lets agents easily view information from Asana while interacting with users making communication more efficient.

View task details: View the properties of your Asana tasks to keep yourself with any changes that have been made to them

Edit tasks: Edit the properties on your tasks, useful for when you have received new useful information from your ticket

Add comments: Add additional information to tasks in the comments