Asana
View your Asana tasks linked with Deskpro tickets to streamline communication with users.
Link tasks to tickets: Linking tasks to tickets in the app lets agents easily view information from Asana while interacting with users making communication more efficient.
View task details: View the properties of your Asana tasks to keep yourself with any changes that have been made to them
Edit tasks: Edit the properties on your tasks, useful for when you have received new useful information from your ticket
Add comments: Add additional information to tasks in the comments