SimpleMDM
With SimpleMDM, view your enrolled Apple mobile devices while interacting with tickets to make management and support easier.
Link devices to users to tickets: Linking devices to users in the app lets agents easily view information from SimpleMDM about your user's device while interacting with them, making communication more efficient.
View device details: After a device has been linked view up-to-date data on it across dozens of fields without having to leave Deskpro.