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Bitbucket

Bitbucket screenshot

View and edit your Bitbucket issues when interacting with related Deskpro tickets.

Link issues to tickets: Once linked you can view them side by side to give you more information from Bitbucket while interacting with your customers.

View issue details: Get an in-depth view of any of the issues in repositories you are an admin, contributor, member, or owner in.

Edit issues: Change key information on the issues immediately as the situation changes to keep them up to date.

Add comments: Supplement issues with information gained from customers or ask questions to developers on their issues.