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Enable better customer relationship management and engagement with Microsoft's enterprise CRM solution.

Leverage your Microsoft Dynamics 365 CRM data in your help desk to boost sales and support with improved contextual information, right where you need it. Deskpro's Dynamics365 enables your team to work more efficiently to:

  • Link Users to Contacts: Connect your Dynamics Contacts to Deskpro Users so you have all their details to hand directly on a ticket as you communicate with them.
  • Add Deals to Contacts: Linked Deals will display on the CRM profile giving you the information you need about the deal stage as you interact with your contacts from Deskpro.
  • Track Deal Progress: Your existing deals can be viewed from your help desk so reps have all the data they need to track deal progress.