Automatically display profile images for for users and agents with the Gravatar helpdesk integration for Deskpro. Add a personal touch by associating an image with each user; which makes it easier for agents to remember their previous interactions and provide more personable support.
Agents profile images can be populated from Gravatar or they can upload an image to their agent profile, so users can see the images of your agents when they login to the Help Center. Users' Gravatars are also seen in the agent interface, so your agents see the picture each customer has chosen to represent themselves on their profile and the ticket list.
Millions of people have a Gravatar image linked to their email address, through using popular services like WordPress and Disqus.