Introducing Deskpro Private. The ONLY Help Desk Platform That Enables AI For Private Environments.

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DESKPRO PRIVATE

The ONLY Help Desk platform that enables AI for private environments

SaaS help desk platforms use public cloud AI foundation models to power their AI. For many, this is a problem for security, compliance, and data sovereignty, leaving their organizations unable to realize the benefits of AI-driven support operations.

Deskpro Private removes the gap between AI projects and help desk initiatives.

Choose the deployment model for Deskpro

that matches your security protocols, private cloud, compliance requirements, and data residency restrictions – VPC, on-prem, or sovereign cloud

Choose the <0>deployment model</0> for Deskpro

Add multi-LLM flexibility–OpenAI, Claude, Gemini, Mistral AI, Cohere, or even your own private AI model

<0>Add multi-LLM</0> flexibility–OpenAI, Claude, Gemini, Mistral AI, Cohere, or even your own private AI model

Optionally deploy in an Amazon VPC and securely access Amazon Bedrock AI foundation models via AWS PrivateLink

Optionally <0>deploy in an Amazon VPC and securely access Amazon Bedrock</0> AI foundation models via AWS PrivateLink

Enhance the value of AI in your help desk by providing brand-specific context, such as manuals, documentation, help desk tickets, web sites, etc. You name it!

<0>Enhance the value of AI in your help desk</0> by providing brand-specific context, such as manuals, documentation, help desk tickets, web sites, etc. You name it!

Use AI worry-free with AI safety and security.

<0>Use AI worry-free with AI</0> safety and security.

No other help desk solution can do this!

Everyone wins! Better AI equates to happiness all around

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Agents

Fully integrated data frees humans from repetitive tasks so they can focus on solving complex problems.

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Customers

Get the answers they want faster either with or without a human agent.

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ROI

Customer and agent retention adds measurable impact to your bottom line.