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Deskpro now available on the AWS European Sovereign Cloud
March 18, 20263 min read

Deskpro now available on the AWS European Sovereign Cloud

Deskpro has deployed its help desk platform on the AWS European Sovereign Cloud, extending access to AI-powered support for organizations that need to meet strict EU data residency and sovereignty req...

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Deskpro Cloud and Deskpro Private now available in AWS Marketplace

Deskpro Cloud and Deskpro Private now available in AWS Marketplace

AWS Customers Can Choose Between SaaS and Virtual Private Cloud (VPC) Based on Their Business and Security Requirements.

Announcements
March 3, 2026 3 min read
The Help Desk, Redefined: AI-Powered support for the modern enterprise

The Help Desk, Redefined: AI-Powered support for the modern enterprise

AI is reshaping what modern help desk software can do. Explore how enterprises can use AI to streamline support, boost productivity, and maintain compliance, whether deployed in the cloud, private clo...

Resources
November 12, 2025 1 min read
AI Meets Compliance: Insights from the State of AI in Support Operations 2025

AI Meets Compliance: Insights from the State of AI in Support Operations 2025

AI is reshaping how support teams work, but not every industry is moving at the same pace. The new report, State of AI in Support Operations: Balancing Innovation and Compliance , reveals a widening g...

Resources
November 12, 2025 1 min read
Deskpro Launches New Private Help Desk Solution with Private AI Support for Organizations with Strict Security, Compliance, and Data Sovereignty Requirements

Deskpro Launches New Private Help Desk Solution with Private AI Support for Organizations with Strict Security, Compliance, and Data Sovereignty Requirements

Deskpro Private Eliminates Impossible Choice Between AI Capabilities and Data Security for Organizations Including Financial Services, Healthcare, Aerospace and Defense, and Government

Announcements
November 12, 2025 7 min read
New Study Reveals Tech Leads AI Adoption in Support Operations at 92%; Regulated Industries Only at 58% Due to Compliance Constraints

New study reveals tech industry leads AI adoption in support sperations at 92%; Regulated Industries only at 58% due to compliance constraints

Research finds security and compliance requirements are reshaping technology adoption, with healthcare, finance and government organizations facing deployment constraints that technology companies avo...

Announcements
November 12, 2025 4 min read