heading

Choose a helpdesk that will benefit you and your customers

We understand migrating to a new helpdesk platform is not an easy decision; you have to consider how any changes will impact your organization.

Deskpro want to take stress out of the equation with a simple migration process so you can focus on making the decision that best suits you.

Deskpro vs. Zendesk

Deskpro
Zendesk

Features

Deployment Options

Cloud or On-Premise

Only Cloud

Customer Support

9/10

8.4/10

Customer Self-Managed Profile

Multi-Branding

Real-time Reporting

Custom Dashboards

Multiple Ticket Forms

Value for Money

4.5 Stars

4 Stars

Deskpro by far excelled over the other helpdesks we looked at. I've reached out to the Deskpro support team a couple of times and they've been very responsive.
Anthony CarterHead of IT
During our cost-benefit analysis, the decision to pick Deskpro was a no-brainer. It’s head and shoulders above the other helpdesks that we trialed.
Andrew WeissDirector of LTL Operations
The interface is so useful and easy to understand, Deskpro is one of the easiest helpdesk softwares I have used.
Darren BanfiSenior IT Security Analyst
We looked at all the major players in the industry and none of them could come close to Deskpro in price, functionality, or customer services.
Brian PolackoffVP of Sales and Customer Relations

intuitive interface

Interact with your customers and manage your helpdesk through a beautiful interface

An intuitive and beautifully designed interface gives you and your Agents the perfect platform to provide exceptional service to customers; designed with Agents and Admins in mind Deskpro's omni-channel software makes solving Tickets simple.

Image two
Image one

Cost effective

Helpdesk software that's robust, full featured and doesn't break the bank

Deskpro scores well on value for money. We believe in providing fully-featured helpdesk software at reasonable prices.

We provide all the features you could need and more in our core plan; we don't lock essential helpdesk features behind expensive plans.

Limitless customization

Create a completely unique helpdesk solution for your organization

If you feel restricted by a lack of customization, Deskpro may be the solution.

Customization is available across the entire helpdesk and Help Center, tailor your service to meet your organization's branding and workflow requirements.

On-Premise deployment

Our On-Premise, self-hosted deployment option provides an added layer of data security and control as you can run your own PHP powered helpdesk on your choice of server infrastructure.

Our new On-Premise controller makes helpdesk management flexible and simple for your Sysadmins whilst never compromising on power.

Cloud deployment

Our Cloud deployment option offers hosting in your choice of secure AWS data centers in the US, UK or EU.

We have a guaranteed uptime of 99.9%, the status of which can be monitored here.

we care about customers

Never feel lost in a sea of customers

At Deskpro we pride ourselves on providing exceptional customer support; our friendly customer support team are always ready to help resolve any issues you encounter.

Our customer support team are highly capable and want to make things as easy as possible for you whenever you need it.

Leading industry reviewers rate Deskpro highly

G2 Spring 2021

G2 Spring 2021

G2 Summer 2021

G2 Summer 2021

G2 Fall 2021

G2 Fall 2021

G2 Winter 2021

G2 Winter 2021

Ready to move?

If you think Deskpro is the right helpdesk solution for you then sign up for a free trial and test out our software yourself.