Book a DemoChoose a helpdesk that will benefit you and your customers
We understand migrating to a new helpdesk platform is not an easy decision; you have to consider how any changes will impact your organization.
Deskpro want to take stress out of the equation with a simple migration process so you can focus on making the decision that best suits you.
Why should you switch to Deskpro?
We help organizations around the globe provide exceptional service to their customers by providing robust, scalable software.
Deskpro will not only save you money, compared to other leading helpdesks, but provide you with extensive features.
Our customer support team are first class and their priority is resolving your problems.
Choose between an On-Premise or Cloud deployment; giving you the freedom to host your helpdesk how you want.
Deskpro's extensive features can be completely customized to fulfill your organizations specific needs.
Multi-brand capabilities across all tiers of Deskpro gives you the freedom to support multiple brands on one platform.
Equip productivity tools like SLAs and automatic ticket routing to make your agents more efficient problem solvers.
All the features you would expect from a comprehensive call center solution for your helpdesk.
Customer self-management platform that can have usergroup permissions applied to control access and localization.
Deskpro vs. Zendesk
Features
Deployment Options
Cloud or On-Premise
Only Cloud
Customer Support
9/10
8.4/10
Customer Self-Managed Profile
Multi-Branding
Real-time Reporting
Custom Dashboards
Multiple Ticket Forms
Value for Money
4.5 Stars
4 Stars
Deskpro by far excelled over the other helpdesks we looked at. I've reached out to the Deskpro support team a couple of times and they've been very responsive.Anthony CarterHead of IT
During our cost-benefit analysis, the decision to pick Deskpro was a no-brainer. It’s head and shoulders above the other helpdesks that we trialed.Andrew WeissDirector of LTL Operations
The interface is so useful and easy to understand, Deskpro is one of the easiest helpdesk softwares I have used.Darren BanfiSenior IT Security Analyst
We looked at all the major players in the industry and none of them could come close to Deskpro in price, functionality, or customer services.Brian PolackoffVP of Sales and Customer Relations
intuitive interface
Interact with your customers and manage your helpdesk through a beautiful interface
Cost effective
Helpdesk software that's robust, full featured and doesn't break the bank
Deskpro scores well on value for money. We believe in providing fully-featured helpdesk software at reasonable prices.
We provide all the features you could need and more in our core plan; we don't lock essential helpdesk features behind expensive plans.
Limitless customization
Create a completely unique helpdesk solution for your organization
If you feel restricted by a lack of customization, Deskpro may be the solution.
Customization is available across the entire helpdesk and Help Center, tailor your service to meet your organization's branding and workflow requirements.
On-Premise deployment
Our On-Premise, self-hosted deployment option provides an added layer of data security and control as you can run your own PHP powered helpdesk on your choice of server infrastructure.
Our new On-Premise controller makes helpdesk management flexible and simple for your Sysadmins whilst never compromising on power, whatever helpdesk you are moving to Deskpro from.
Cloud deployment
Our Cloud deployment option offers hosting in your choice of secure AWS data centers in the US, UK or EU.
We have a guaranteed uptime of 99.9%, view the current uptime status of Deskpro Cloud.
we care about customers
Never feel lost in a sea of customers
At Deskpro we pride ourselves on providing exceptional customer support; our friendly customer support team is always ready to help resolve any issues you encounter.
Our customer support team is highly capable and wants to make things as easy as possible for you whenever you need them.
Leading industry reviewers rate Deskpro highly
G2 Spring 2021
G2 Summer 2021
G2 Fall 2021
G2 Winter 2021
Ready to move?
If you think Deskpro is the right helpdesk solution for you then sign up for a free trial and test out our software yourself.