Migrate to a robust helpdesk software solution that simplifies your support

Switching to a new helpdesk platform might seem like a chore and you have to consider how changes will impact your organization.

Deskpro wants to take the stress out of the equation but simplifying the migration process so you can focus on making the best decision for your organization.

Contact us

Why should you switch to Deskpro?

We help organizations around the globe provide exceptional service to their customers by providing robust, scalable software.

Knowledgebase

Provide your customers with 24/7 access to your Help Center content on an in-built knowledgebase platform.

Call Center capabilities

A truly omni-channel helpdesk software with a fully-integrated call center functionality built-in.

IP Whitelisting

Enable secure logins for your agents by whitelisting trusted IP addresses for helpdesk access.

Webhook actions

Seamlessly integrate time-saving tools and widgets that create automatic triggers in response to helpdesk events.

Omni-channel ticketing

Deskpro's software consolidates all your channels of communication into one helpdesk; chat, voice, email and social.

Intuitive interface

Deskpro's sleek agent and admin interfaces make navigating and managing your helpdesk simple.

Feature

Ease of Admin

9.3/10

7.7/10

Min. number of Agents

10

50

In-Built Knowledgebase

(i)

Requires an additional subscription to their Knowledgebase platform software.

Webhooks and Integrations

(i)

Only available from Premium plan.

SSO and Active Directory Sync

(i)

Requires an additional subscription to their authentication service.

Migrating to Deskpro was plain sailing. We didn’t have any issues, it was painless and having regular upgrades of the software is fantastic, it improves every time.
Jonathan Bonnici Technical Support

Multi-Channel Helpdesk Software

Capture every message seamlessly

Customers want smooth, multi-channel support, so you need a helpdesk that can keep up. With Deskpro, customers can contact you however they need, and you can manage all support interactions in one intuitive interface.

A Beautiful Interface

A fully-featured helpdesk with an intuitive interface

Deskpro's single and intuitive interface is simple for agents and admins to navigate, whilst never compromising on powerful features.

A robust and scalable software available at your fingertips; with every feature you could need for providing first-class support unified into one helpdesk system. With in-built Knowledgebase and call center functionality that maximizes your customer support potential.

Using Deskpro as an agent