Book a DemoSwitch to a robust and fully-featured helpdesk software that solves all your support needs
If your current helpdesk isn't quite fulfilling all your needs you might be tempted to switch to a different system; Deskpro wants to make switching simple.
We won't overcomplicate the process so you can transfer your data and be up and running in no time.
Why should you switch to Deskpro?
We help organizations around the globe provide exceptions service to their customers by providing robust and customizable helpdesk software.
Multi-brand capabilities across all tiers of Deskpro gives you the freedom to support multiple brands on one platform.
Provide global support with localized and translated content on your various branded Help Centers.
Our customer support team are first class and their prioirty is resolving your problems.
Seamlessly integrate your helpdesk with over a thousand bespoke apps and integrations.
Get real-time data updates across your customizable dashboards with your organization's reports and stats.
Equip your helpdesk with productivity tools like SLAs to make your agents more efficient problem solvers.
Feature
Customer Service
4.7 Stars
3.8 Stars
Internal Help Center Content
SSO & 2FA
Custom Workflow Triggers
Value for Money
4.5 Stars
3.8 Stars
Custom Reports
Custom Ticket Forms
Webhooks & Integrations
We looked at all the major players in the industry and none of them could come close to Deskpro in price, functionality, or customer services.Brian PolackoffVP of Sales and Customer Relations
During our cost-benefit analysis, the decision to pick Deskpro was a no-brainer. It’s head and shoulders above the other helpdesks that we trialed.Andrew WeissDirector of LTL Operations
The interface is so useful and easy to understand, Deskpro is one of the easiest helpdesk softwares I have used.Darren BanfiSenior IT Security Analyst
Deskpro by far excelled over the other helpdesks we looked at. I've reached out to the Deskpro support team a couple of times and they've been very responsive.Anthony CarterHead of IT
We prioritize customers
We pride ourselves on our exceptional customer support
We never want you to feel lost in a sea of customers; our friendly customer support team are always ready to help resolve any issues you encounter.
Our customer support team are highly capable and want to make things as easy as possible for you whenever you need it.
Help Center
Your Help Center can be used across all areas of your organization
Manage all your content via a single platform; that can be made accessible to your customers, as well as internal users. Dictate who can view specific areas of your Help Center and your published content through usergroup permissions, and make your Help Center a universal content tool for everyone who accesses it.
Manage multiple branded Help Centers, to further segment your content for various products, services, and even departments.
Integrations
Deskpro lets you seamlessly integrate your helpdesk with thousands of apps
With our Zapier integration you have access to over 1000+ bespoke apps that you can seamlessly integrate into your helpdesk.
Deskpro will accommodate your current suite of apps so that you can easily and painlessly migrate your helpdesk software.
Customization
Tailor your helpdesk to fit your every need
Deskpro has endless customization options across the entire helpdesk and Help Center; whether that's aesthetically or in the functionality of the software.
Customize your workflow processes, ticket routing, productivity tools and more to boost your organization's efficiency.
Leading industry reviewers rate Deskpro highly
G2 Spring 2021
G2 Summer 2021
G2 Fall 2021
G2 Winter 2021
Ready to move?
If you think Deskpro is the right helpdesk solution for you then sign up for a free trial and test out our software yourself.