Automatically display profile images for for users and agents with the Gravatar helpdesk integration for Deskpro. Ensure your teams can always put a face to a name.
With our Gravatar helpdesk integration, It’s easy for agents and customers to see each other’s profile images - allowing for highly personable interactions.
The personal touch: Associating an image with each user makes it easier for agents to remember their previous interactions and provide a more personal touch.
Customized profiles: Deskpro can take agent images from Gravatar, or your agents can upload images to their agent profile.
A friendly face: Users see the images of your agents when they log in to the portal.
Worldwide support: Millions of people have a Gravatar image linked to their email address, through using popular services like WordPress and Disqus.
Team photos: Deskpro shows user Gravatars in the agent interface, so your agents see the picture each customer has chosen to represent them.
Faces everywhere: Gravatar images aren't just shown on the user profile, but on the ticket list.