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Google Analytics

Analyze traffic on your portal in Google Analytics.


Google Analytics

This app is bundled with Deskpro. To install it:
• Go to your Admin Interface
• Navigate to Agents
• Navigate to Auth & SSO
• Click on Add +
• Select Google Analytics
• Click Install

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Understand how users interact with your portal using the Google Analytics helpdesk integration for Deskpro. Reveal valuable insights about how customers use your helpdesk, just as you do for the rest of your website.

With our Google Analytics helpdesk integration, you can analyze how users seek support on your portal, and how they use it to research pre-sales questions before they buy.

Improve your support: Identify and fix gaps in your self-service content, so customers quickly get the solutions they need.

Quick installation: Installing the Google Analytics app only takes a couple of minutes. No need to edit any HTML.

No extra charge: We don't lock important features behind a premium price plan. The Google Analytics integration is free for all Deskpro customers.

App Details


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