Make authentication simple with the Database Authentication helpdesk integration for Deskpro. Use your own intranet database or existing web service as a source of credentials to log in to Deskpro.
With our Database Authentication integration, it’s easy to manage login processes with using your own database.
Use your own database: Use account details from an external database. Install the Database Authentication app to take user or agent account details from your existing database.
All major databases supported: MySQL, PostgreSQL, SQLite, MsSQL, Oracle or any system that supports ODBC.
Flexible setup: Deskpro's flexible authentication options mean you can use a database to replace the standard Deskpro authentication system, or work alongside it.
Various sources: Deskpro supports over 20 distinct sources of account details. You can use any source for users, agents or both.
Custom verification: You can enter custom PHP code to control how the user-inputted password is checked against the password field in the database.