Instagram Ticketing System
Respond to social media tickets via Instagram
Our Instagram ticketing system lets you stay on top of Instagram messages directly in your help desk and track every inquiry until resolution.
Facebook Support Software
Support your users on Facebook
Manage Social Customer Service with Facebook ticketing.
Support your customers on Facebook through your help desk with a seamless social media ticketing solution.
Deskpro lets you converse with users via Messenger in real time so they aren't left waiting.
DMs from Messenger are converted directly to tickets in the help desk.
Reply to customers directly from the help desk into the platform they love
Seamless Social Ticketing
Stress-free social media support
Connect your Facebook account to your help desk. So customer requests and queries are routed directly to your agents.
Clear and Direct
Respond to tickets from the help desk
Deskpro centralizes your social media customer service. A Facebook direct message automatically creates a new ticket in the help desk.
Your help desk provides agents with the tools they need to resolve issues with ease.
Provide social media support across Instagram, WhatsApp & Twitter
WhatsApp Ticketing Software
Social Support with WhatsApp Ticketing
Deskpro's WhatsApp help desk integration allows you to respond to customer queries more efficiently. Make social media ticketing simple.
External Messaging Services for Customer Support
Enhance customer support with External Messaging Services. Integrate SMS and WhatsApp to provide instant, reliable, and secure communication for improved customer satisfaction and efficiency.