Deskpro features a fully-integrated live chat system with considerably more functionality than leading standalone chat solutions.
Live chat is a quick and easy way to assist your customers in-the-moment; making life easier for everyone involved.
Using live chat enables you to create instant connections with your customers by helping to solve their issues infront of their eyes.
Get to the bottom of simple queries in no time. Live chat increases the productivity and engagement of your teams.
Initiate chats with current and potential customers using our easy-to-install chat widget on your website.
See which web page your customer is browsing during chat, and preview the messages they're typing in real-time.
Exceed customer expectations with swift responses and effective resolutions
Arm agents with powerful automation tools to increase the efficiency, quality and consistency of your support
See which web page your customer is browsing, and preview the messages they're typing in real-time. View user history and previous tickets.
Don't put up with individuals who abuse the chat. Block users and ban IP addresses from accessing live chat on your site.
Segment customers and determine who can access live chat.
Users can access essential helpdesk features from a single, intuitive interface that you can embed wherever they need it the most.
Understand team performance, customer behaviour, and reveal key insights using the report function.
Automatically elicit critical information from users to save time.
Deskpro comes complete with a whole range of powerful helpdesk features - for one simple price
Try Deskpro for free. No credit card required. 30 second signup.