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Product
One helpdesk, one price, all the latest features
Channels
Email

Every conversation is owned, transparent and resolvable.

Chat

Connect with customers and resolve issues in real time.

Voice Beta

21st century customer experience to phone support.

Social Soon

Support they need, on a platform they trust.

Components
Analyze

Actionable reporting and analytics.

Extend

Integration with 750+ other software applications.

Scale

Customer support in different languages and time-zones.

Team

Teams collaborate using instant messaging and notes.

CRM

Manage your entire userbase from within the helpdesk.

Automate

Increase the effectiveness of your support teams.

Mobile

All the features on your iOS or Android mobile device.

Help Center

24/7 help with a self-service portal and knowledgebase.

All features

See all of Deskpro`s features and customizable components.

Pricing
Customers
Solutions
By industry
Enterprise

Enterprise Provide efficient support at scale for both staff and customers.

Retail

Retail Connect and support customers at speed, across any channel.

IT Teams

IT Teams Customize a powerful helpdesk to streamline IT support and ITIL.

SMBs

SMBs Differentiate your business with incredible customer support software.

HR teams

HR teams Enable HR to create happier staff.

Education

Education Provide outstanding support for both staff and students.

Gaming

Gaming Nurture and engage with your player community.

Non Profit

Non Profit Streamline operations with affordable helpdesk software.

By role
Agent

Agent Improve agent engagement and daily productivity.

User

User Provide a frictionless support experience across all channels.

Manager

Manager Understand your team performance at-a-glance.

Admin

Admin Configure a powerful helpdesk that works for your organization.

Developer

Developer Easy to customize dynamic customer support software.

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On-Premise Helpdesk Software

After installing Deskpro On-Premise, you'll get a free 14-day trial helpdesk. Full feature access. No credit card required.

Deskpro Cloud

Try Deskpro on our Cloud Service for the quickest way to get a test helpdesk. Cloud has all the same features as On-Premise.

Free cloud demo
No credit card required. 30 second set up.

Deskpro Virtual Machine

Download the Deskpro virtual machine for "1 minute Deskpro deployment".

Supported platforms include:

VMware vSphere (ESXi)
VMWare Workstation
VMWare Workstation Player (Previously VMware Player)
VirtualBox.

Installing Deskpro on a Virtual Machine
Download VM application

Automated install on Linux

Got a new Ubuntu, Debian or CentOS virtual machine or bare metal server? Run an automated script to install Deskpro (plus dependencies like PHP) hands-free.

Deskpro can be installed with a single command onto clean Ubuntu (14.04 or 16.04), Debian (8.1 or 8.3) or CentOS 7. You should use a server with at least 1GB of RAM.

Installing Deskpro on Ubuntu or Debian

Installing Deskpro on CentOS/Redhat

Automated install on Windows

Download a complete Windows installer to automatically configure a fully function Deskpro installation in minutes.

Simply download the installer, double-click, and have a functional helpdesk in minutes.

The Windows installer will install the latest version of Deskpro along with all of the server requirements.

Installing Deskpro on Windows Server
Download Windows installer

Install from source

Download the installable version to run your helpdesk on your existing server. Use any OS and webserver combination that supports PHP.

Installing Deskpro on Ubuntu or Debian Installing Deskpro on CentOS/Redhat Installing Deskpro on Windoes Server 2012 Installing Deskpro on Virtual Hosting
Download Deskpro.zip

Install on Docker

You can choose from the two available variants: apache or fpm. The first comes with Apache preinstalled, while the second one runs php-fpm, which means you'll need something that speaks FCGI (such as nginx) in front of it.

See instructions here Source Repository on Github

Ready to get started?

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Copyright 2001 – 2020 Deskpro Ltd. All rights reserved. Company: 04249340. VAT: GB 799932937. Deskpro Ltd, 79 Hartfield Road, SW19 3ES, London, United Kingdom.