Email Ensure every conversation is owned, transparent and resolvable.
Chat Connect with customers and resolve issues in real time.
Voice Bring 21st century customer experience to phone support.
Social Provide customers with the support they need, on the platform they love the most.
Analyze Understand customers and agents with actionable reporting and analytics.
Mobile All the best helpdesk features on your iOS or Android mobile device.
Extend Seamlessly integrate your helpdesk with 750+ other software applications.
Help Help your customers 24/7 with a self-service portal and knowledgebase.
Team Collaborate effortlessly with your teams using instant messaging and notes.
Scale Support your customers across different countries, languages and time-zones.
CRM Intelligentally manage your entire userbase from within the helpdesk.
Automate Leverage automations to increase the effectiveness of your support teams.
Enterprise Provide efficient support at scale for both staff and customers.
Retail Connect and support customers at speed, across any channel.
IT Teams Customize a powerful helpdesk to streamline IT support and ITIL.
SMBs Differentiate your business with incredible customer support software.
Agent Improve agent engagement and daily productivity.
User Provide a frictionless support experience across all channels.
Manager Understand and team performance at-a-glance.
Admin Configure a powerful helpdesk that works for your organization.
Developer Easy to customize dynamic customer support software.
After installing, you'll get a free 14-day trial helpdesk. Full feature access. No credit card required.
Try Deskpro on our Cloud Service for the quickest way to get a test helpdesk. Cloud has all the same features as On-Premise.
Download the Deskpro virtual machine for "1 minute Deskpro deployment".
Supported platforms include:
VMware vSphere (ESXi)
VMWare Workstation Player (Previously VMware Player)
Got a new Ubuntu, Debian or CentOS virtual machine or bare metal server? Run an automated script to install Deskpro (plus dependencies like PHP) hands-free.
Deskpro can be installed with a single command onto clean Ubuntu (14.04 or 16.04), Debian (8.1 or 8.3) or CentOS 7. You should use a server with at least 1GB of RAM.
Download a complete Windows installer to automatically configure a fully function Deskpro installation in minutes.
Simply download the installer, double-click, and have a functional helpdesk in minutes.
The Windows installer will install the latest version of Deskpro along with all of the server requirements.Installing Deskpro on Windows Server
Download the installable version to run your helpdesk on your existing server. Use any OS and webserver combination that supports PHP.Installing Deskpro on Ubuntu or Debian Installing Deskpro on CentOS/Redhat Installing Deskpro on Windoes Server 2012 Installing Deskpro on Virtual Hosting
No credit card required. 30 second signup.
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