WhatsApp Ticketing Software
Social Support with WhatsApp Ticketing
Unify your helpdesk ticketing system and social media inquiries with Deskpro's WhatsApp ticketing integration.
Respond to messages sent to your WhatsApp Business account from your centralized helpdesk platform.
Keep support friendly by engaging with and supporting customers directly on their favorite social platforms.
Every message is centralized in the helpdesk so your agents can stay on top of every issue.
WhatsApp messages to your Business Account are converted to helpdesk tickets for seamless support.
Your automations apply to WhatsApp tickets so you can ensure the right message gets in front of the right team.
Centralized ticket software
Convert WhatsApp messages into tickets
When a customer sends a message, it automatically converts to a query in the helpdesk.
Agent responses are sent directly to customers via WhatsApp. Social media support has never been this seamless, with full WhatsApp customer service platform functionality at your fingertips.
Helpdesk automations intelligently route tickets to the right people so agents can support customers on WhatsApp.
Your business account can link to your helpdesk to provide an instant ticketing solution for your WhatsApp communication.
Integrating with WhatsApp provides end-users with a way to communicate with support from wherever.
WhatsApp support
Connect your helpdesk to WhatsApp
Every incoming WhatsApp message to your Business account creates a ticket in the helpdesk.
Your support agents can easily monitor and respond to WhatsApp inquiries without leaving Deskpro.
COMMUNICATE WITH WHATSAPP INTEGRATION
Engage customers with simple social support
Use Whatsapp for customer support to enable straightforward communication between your brand and customers.
Deskpro's WhatsApp Business integration makes delivering exceptional customer experiences easy. Just connect your WhatsApp account and start resolving support issues.
Social media ticketing centralized in one helpdesk platform
Support your users on Facebook
social