WhatsApp Ticketing Software

Social Support with WhatsApp Ticketing

Unify your help desk ticketing system and social media inquiries with Deskpro's WhatsApp ticketing integration.

Respond to messages sent to your WhatsApp Business account from your centralized help desk platform.

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Converse with customers
Keep support friendly by engaging with and supporting customers directly on their favorite social platforms.
Never miss a message
Every message is centralized in the help desk so your agents can stay on top of every issue.
WhatsApp Ticketing Software
WhatsApp messages to your Business Account are converted to help desk tickets for seamless support.
Categorize WhatsApp threads
Your automations apply to WhatsApp tickets so you can ensure the right message gets in front of the right team.

Centralized ticket software

Convert WhatsApp messages into tickets

When a customer sends a message, it automatically converts to a query in the help desk.

Agent responses are sent directly to customers via WhatsApp. Social media support has never been this seamless, with full WhatsApp customer service platform functionality at your fingertips.

Automatically triage messages
Help Desk automations intelligently route tickets to the right people so agents can support customers on WhatsApp.
WhatsApp for business
Your business account can link to your help desk to provide an instant ticketing solution for your WhatsApp communication.
Let customers chat anywhere
Integrating with WhatsApp provides end-users with a way to communicate with support from wherever.

WhatsApp support

Connect your help desk to WhatsApp

Every incoming WhatsApp message to your Business account creates a ticket in the help desk.

Your support agents can easily monitor and respond to WhatsApp inquiries without leaving Deskpro.

Custom Message Templates

Reach out with custom templates

Initiate messages for various purposes with custom WhatsApp Templates which can be personalized through variables.

Templates let you send necessary messages and follow up for more attentive customer interactions.

COMMUNICATE WITH WHATSAPP INTEGRATION

Engage customers with simple social support

Use Whatsapp for customer support to enable straightforward communication between your brand and customers.

Deskpro's WhatsApp Business integration makes delivering exceptional customer experiences easy. Just connect your WhatsApp account and start resolving support issues.

Social support software, simple pricing

For information about WhatsApp rates you can see our pricing page.
WhatsApp Pricing