Ratings left on your review platforms will automatically create a ticket in the helpdesk.
Connect your channels and never miss feedback by streamlining response workflows for your agents.
Your helpdesk will help your agents stay on top of reviews and respond quickly to ratings.
Provide excellent customer journeys by tracking CX from your helpdesk support to your customer reviews.
Understand your customers
Helpdesk software is essential to providing unrivaled support experiences, but you need to know your customers have positive experiences with your brand.
Tracking your online reputation on review sites helps you understand what your customers think so you can manage and respond to their feedback.
Trustpilot Helpdesk Integration
Our Trustpilot integration gives your team the tools to succeed. With an intuitive interface, agents can provide official responses to ensure customers know they are heard.
Google Business Reviews
Connect your Google Business account and receive all customer reviews to Google for your organization in one centralized location.
Save yourself time with our automatic ticket creation while understanding the needs of your customers.
App Review Platform Management
Deskpro's app review platforms let you stay on top of reviews and interact with your app users. Helping you to update users and action their feedback as you iterate on your applications.
Apple App Store Review Management
Get customer feedback on your apps which feed directly into your all-in-one helpdesk platform.
Read positive or negative reviews to understand what your users appreciate and where improvements are needed.
Google Play Store
Connect your Google Play Store reviews to the helpdesk for stress-free review management and automatic ticket creation.
Agents can respond to users effortlessly with your review management system integrated into your helpdesk.