Beyond the helpdesk

Seamlessly integrate your helpdesk with over a thousand apps and integrations

Built-in Apps

Benefit from a library of bespoke apps and integrations

Easy App Framework

Extend the helpdesk with simple widgets or write custom apps

Unified Login

Spend less time on account administration with Single Sign On

Full REST API

Easily retrieve, create and update helpdesk data

Seamless helpdesk integration

Arm agents with time-saving tools, apps and widgets that completely transform the way they work

Bring your own apps

Easily code your own widgets and apps using simple Javascript and HTML.

Far-reaching triggers

Create automatic triggers which respond to events within your helpdesk with webhook actions.

Full REST API

Retrieve, create and update helpdesk data, whether it's automating a task or integrating with existing systems.

Apps by the dozen

Readily extend the functionality of your helpdesk with built-in apps

It should be easy to integrate your helpdesk with the services and software you already use. Our library of bespoke helpdesk apps and integrations means you can pull information from other software applications.

Sleek and secure authentication

You call the shots

Offer agents and users different ways to identify themselves, or define a single standard. Accept multiple authentication sources, and set different login methods.

Whatever works for you

Deskpro supports login through industry standards like Active Directory, LDAP and SAML - as well as other social accounts or platforms.

True Single Sign-On

Users or agents who are already logged in to an external account can be signed in to the helpdesk automatically and transparently.

Zapier integration

Over 750 more integrations

Need to extend your helpdesk even more? Use the Zapier automation tool to connect all of your various apps together.

Zapier integrations

Heavy lifting

Let Zapier do the hard work for you. Set up automations for events like new tickets, ticket updates, new people, and new organizations.

Zapier integrations

Automate workflows

Configure Zapier to perform Deskpro actions in response to other apps. For example, when a Wufoo form is submitted, create a ticket in Deskpro.

Zapier integrations

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