About us

Our story, vision and values

Because the world needs better support

We’ve been developing incredible helpdesk software for over 15 years.

Our mission is to help businesses and organizations provide their customers with better support; across every communication channel.

Today, leading organizations like Microsoft, US Department of Defense, and Brown University all rely on Deskpro to nurture meaningful relationships with their customers.

Deskpro timeline

  • Deskpro Born Deskpro Born

  • 2003

    Version 1.0 Released Version 1.0 Released

  • 2013

    Cloud Lauched Cloud Launched

  • 2015

    Live Chat Added Live Chat Added

  • 2016

    Helped over 1 Million customers Helped over 1 Million customers

  • 2017

    Launch Voice Launch Voice

Deskpro helps strengthen your customer relationships

  • Where we call home

    Our Head Office is located in Putney, London on the bank of the River Thames. This is where our lead development, commercial and support teams are based.

    We use the Deskpro product to support our own customers, so this is where we work on tirelessly improving our on-premise and cloud helpdesk software solutions.

  • A great place to work

    We believe incredible things happen when people are relaxed and enjoy themselves, both inside and outside of the office.

    We don’t get hung up on stuff like dress codes, but we do have high expectations of ourselves when it comes to building the world’s best helpdesk software.

    With monthly socials, weekly team lunches, and legendary Christmas and Summer parties, we play just as hard as we work.

    If you’re interested in joining the team here at Deskpro, check out our careers page for all our current openings.

Deskpro Ltd

81-83 Fulham High Street SW6 3JA
United Kingdom

  • (+1) 1-888-DESKPRO (337 5776)
  • (+44) 020-3582-1980