We’ve been developing helpdesk software for over 15 years.
Our mission is to help businesses and organizations provide better customer support across every communication channel.
We provide the world’s leading organizations with help desk software to super-charge their customer support.How we do it
We gather all customer support channels on one simple, yet flexible platform. With powerful automation and customization tools, organizations can deliver a more efficient and memorable support experience.Why we do it
Better support is key to the growth of any business. We empower organizations to take complete control over their support tools and cultivate meaningful relationships with their customers. Deskpro is used by thousands to help millions.
Deskpro has empowered organizations to deliver outstanding customer support for over 15 years. This is our journey.
In an Oxford University dorm room, Deskpro is founded by our CEO - Chris P.
Deskpro grows to encompass employees across Canada, Hawaii, Russia and the UK.
Co-founder and CTO Chris N emigrates from Canada to help our CEO set up the Deskpro HQ in London.
After a period of intense growth, we expand our lead development and commercial teams in London.
A brand new helpdesk interface makes life easier for thousands of support agents all over the world.
Deskpro releases iPhone and Android apps, so customers can manage their helpdesk on-the-go.
Deskpro software helps thousands of businesses over the globe provide their customers with better support.
Deskpro is selected as one of Europe's fastest growing technology companies by Deloitte.
Deskpro moves to a brand new office and unveils a new Voice channel. There’s much more to come.
“There weren’t many options when it came to looking at On-Premise help desk software that had the level of features that we needed, but Deskpro was top of our list.“
Eric Van Tol
Director of Engineering and Support, Atlantech
“Deskpro took our customer support capabilities and tripled our capacity overnight; it drastically enhanced what we can do.“
Director of Operations
“Deskpro is a great product and has helped us to improve the support we provide our customers, which in turn has helped us sell more.“
IT Team Lead
Our Head Office is located in Wimbledon, London - just a three minute walk from the center of town. This is where our lead development, commercial and support teams are based and where our day-to-day operations are run.
We are dedicated to providing a friendly and relaxed work environment where our team can thrive - something we believe is reflected in the quality of our product.
Everything you might need to write about Deskpro.Link to Press Kit