About us

Our story, vision and values

Because the world needs better support

We’ve been developing incredible helpdesk software for over 15 years.

Our mission is to help businesses and organizations provide their customers with better support; across every communication channel.

Today, leading organizations like Microsoft, US Department of Defense, and Brown University all rely on Deskpro to nurture meaningful relationships with their customers.

Deskpro timeline

  • 2002

    Deskpro Is Born Version 1.0 Released

    In an Oxford University dorm room, Deskpro is founded by our CEO - Chris P.

  • 2005

    Cloud Lauched Building the Team

    Deskpro becomes a small team of support superheroes, with employees across Canada, Hawaii, Russia and the UK.

  • 2010

    Going Transatlantic Live Chat Added

    Co-founder and CTO Chris N emigrates from Canada; to help Chris P set up the Deskpro HQ in London.

  • 2013

    Launch Voice The Anywhere Helpdesk

    Deskpro releases iPhone and Android apps, so customers can manage their helpdesk on-the-go.

  • 2014

    Looking Fresh Launch Voice

    A brand new helpdesk interface makes life easier, simpler, and more beautiful for thousands of support agents all over the world.

  • 2015

    Launch Voice New Place to Call Home

    After a period of intense growth, we expand our lead development and commercial teams in London.

  • 2016

    A Thousand Happy Customers Helped over 1 Million customers

    Deskpro software helps thousands of businesses over the globe provide their customers with better support.

  • 2017

    Launch Voice Growing Fast

    Deskpro is selected as one of Europe's fastest growing technology companies by Deloitte.

  • 2018

    Launch Voice Our Busiest Year, Yet

    Deskpro moves to a brand new office and unveils a new Voice channel; with much, much more to come.

We build meaningful relationships with our customers and staff alike

  • Where we call home

    Our Head Office is located in Wimbledon, London - just a three minute walk from the center of town. This is where our lead development, commercial and support teams are based.

    We use the Deskpro product to support our own customers, so this is where we work on tirelessly improving our on-premise and cloud helpdesk software solutions.

  • A great place to work

    We believe incredible things happen when people are relaxed and enjoy themselves, both inside and outside of the office.

    We don’t get hung up on stuff like dress codes, but we do have high expectations of ourselves when it comes to building the world’s best helpdesk software.

    With monthly socials, weekly team lunches, and legendary Christmas and Summer parties, we play just as hard as we work.

    If you’re interested in joining the team here at Deskpro, check out our careers page for all our current openings.

Deskpro Ltd

79 Hartfield Road SW19 3ES
London
United Kingdom

Phone
  • (+1) 1-888-DESKPRO (337 5776)
  • (+44) 020-3582-1980