Deskpro Mobile

Communicate with customers anytime, anywhere

Take your helpdesk anywhere with Android and iOS apps

Better support, on the go

With Deskpro mobile, you and your team have access to all of the best helpdesk features directly from your favourite device.

Simple interface

Intuitive design to enable efficient and effective support direct from mobile.

Powerful features

More than just viewing tickets. Respond, explore and track.

Mobile apps

Utilise core agent functionality on both Android and iOS apps.

Organize your helpdesk tickets

Filter and order your tickets, and customize the appearance of the tickets list.

Quick ticket actions

Need to react to tickets quickly? Deskpro’s perceptive ticket flow allows you to actually enjoy organizing your tickets.

Mass actions

Long press any row to select, then tap to add additional items. Once finished, choose from the actions below.

Simple messaging interface

Create and respond to tickets from within the app.

Reply to tickets

Use the \'+\' button to start writing a note or reply to a ticket.

Manage ticket properties

Inspect and edit ticket properties from within the Deskpro app.

Improve your customer relationships

An extensive helpdesk CRM to help you build user relationships. Contacts can be linked with your own data or synced with Active Directory (plus a dozen others) to keep your customers in the palm of your hand wherever you go.

Find your customers

Search your whole helpdesk for any person, organization or conversation.

In-depth customer information

View and edit user and organization profiles directly from within the app.

Instant history

View the whole history of all your interactions with people and organizations.