Atlassian is forcing the move to cloud with the end of life for Jira Service Management Data Center. But you shouldn't compromise on control, security, or flexibility. Stay on-premise with Deskpro.
Deskpro gives you a modern support platform, deployed your way.
Stay in control, stay compliant, and move faster with Deskpro.
With Atlassian sunsetting Jira Service Management Data Center, teams are being pushed toward a cloud-only future. For many organizations, that introduces risk:
Your data moves out of your controlled environment
Harder to meet regional and regulatory requirements
Cloud-only architecture introduces fixed rules with less control
Migration complexity and long timelines to securely move to cloud
Unlike Atlassian Cloud, Deskpro gives you complete deployment freedom
Full control over infrastructure and data
Ideal for strict security or regulatory environments
Works within your existing IT architecture
Deploy in your own VPC
Maintain isolation and control
Integrate with your existing cloud stack
Meet strict data sovereignty requirements
Keep data within specific jurisdictions
Ideal for government and regulated industries
Run AI models within your own environment
Avoid sending sensitive data to third parties
Maintain full governance over AI usage
Deskpro is built for organizations that need flexibility, not restrictions. You decide how and where your support platform runs.
| Jira Service Management Cloud | Deskpro Private | |
| Deployment | Cloud-only | On-premises, VPC, sovereign cloud |
|---|---|---|
| Data control | Limited | Full ownership |
| AI deployment | Fixed | Any model, including private AI models |
Architecture that fits your environment
Deploy within your existing infrastructure while maintaining your architectural standards. Seamlessly integrate with internal systems without reworking your stack.
Control your data, location, and access
Keep data within required jurisdictions, enforce internal security policies, and enable private AI, all while staying fully compliant.
Modern support without compromise
Deliver better customer experiences with advanced workflows, automation, and omnichannel support, without disruption from forced migration.
“Knowing Deskpro is committed to on-premise long term gives us real peace of mind. It’s a big reason we see ourselves staying with them for years to come.”Eric Van Tol / Director of Engineering and Support, Atlantech
“Among all the on-premise help desk solutions we evaluated, Deskpro stood out. It checked every box in terms of features from the very start.”Glenn Jackson / IT Support Engineer, Scribetech
Don’t settle for a deployment model that doesn’t fit. Choose a platform built around your needs.
