Help Desk Ticketing Platform
Our help desk is updated weekly with feature releases, new integrations, and continuous improvements.
Available on Cloud and On-Premise.
On-Premise Help Desk Software
On-Premise and Self-Hosted Help Desk Ticketing Software
Deskpro's self-hosted ticketing system lets you deploy your powerful On-Premise help desk from anywhere.
And our innovative self-hosted management tool, the On-Premise Controller, re-imagines the On-Premise server administration experience.
What you can expect from your 14-day free trial
- Access to All Features on our Team Plan (Multi-channel, Ticketing System, Help Center, CRM, Mobile Apps)
- On-Premise Controller (for Backend Management)
- Apps & Integrations
- Dedicated Success Manager
- Customized 1-on-1 Demo Sessions
Try Deskpro for free
30 second signup. No credit card required
On-Premise
Get complete control over your Deskpro instance while never compromising on power.
- On-Premise Controller
- Rapid deployments
- In-built scalability
- Multi-instance
We have 734 new ticket triggers, 850 departments, and over 650 unique outgoing email addresses. Once we had set them up, it saved us countless hours by automating many of the complexities of routing, mapping, and responding.Chris Evans VP of IT Operations
The all-in-one On-Premise Ticketing System you can depend on
Deliver exceptional support experience with Deskpro, your help desk software available to self-host on-premise, or cloud.
Workspace switching
Seamlessly move between workspaces with simple transitions across multiple help desks.
Reply with complete context
Verify users and instantly get a holistic view of who you’re talking to with our in-built CRM.
Omni-channel support
Capture every message across all support touchpoints in your centralized help desk.
Live Chat and Voice
Give your team more ways to engage so they can resolve problems faster.
Increase team productivity
Save time and reduce support costs with automation tools that boost productivity.
Try Deskpro today
Start boosting your agents’ productivity today.
Ticketing for Teams
Use Deskpro across your whole organization
for IT Teams
Managing IT requests has never been so simple, with every ticket in one place.
for HR Teams
Arm your HR team with tech tools to improve internal processes for employees.
for Support Teams
Delight your customers with personal support across every communication channel.
for Legal & Ops Teams
Automate workflows and processes, that require constant tracking and communication.
On-Premise help desk ticketing software that suits your budget
Our comprehensive Team plan provides the all the fundamental features needed to operate a robust help desk. Professional and Enterprise, our next tier plans, simply offer additional service level benefits to our already extensive platform.
Everything you need for
$29
per agent/month
Sign up for Deskpro today and work with one of our product experts to help setup your help desk
14-day free trial. No credit card required.