<?php return array(
	'agent.snippets.add_snippet'           => 'Add Snippet',
	'agent.snippets.all_snippets'          => 'All Snippets',
	'agent.snippets.cat_can_be_used_by'    => 'Category can be used by:',
	'agent.snippets.chat_snippets'         => 'Chat Snippets',
	'agent.snippets.edit_snippet'          => 'Edit Snippet',
	'agent.snippets.insert_variable'       => 'Insert Variable',
	'agent.snippets.learn_more_about_vars' => 'Learn more about variables',
	'agent.snippets.must_create_cat'       => 'Before you start creating snippets,<br/>you need to create your first category.',
	'agent.snippets.shortcut_code'         => 'Shortcut Code',
	'agent.snippets.shortcut_code_info'    => 'Type this code into the ticket reply box and the snippet will be inserted automatically. For example, with shortcut code of \'standard-response\' you simply type in \'%standard-response%\' to insert the snippet without opening the snippet manager.',
	'agent.snippets.ticket_snippets'       => 'Ticket Snippets',
);