<?php return array(
	'agent.userchat.agent_blocked_user_on'  => '{{name}} set a block on {{date}}',
	'agent.userchat.assigned_to'            => 'Chat assigned to {{name}}',
	'agent.userchat.block_ip_address'       => 'Block IP address',
	'agent.userchat.block_ip_address_info'  => 'Blocking on the IP address can be more effective, but may result in other legitimate users being blocked as well if the IP address is used by many people (for example, a shared network, a public wifi etc).',
	'agent.userchat.block_reason'           => 'Reason: {{reason}}',
	'agent.userchat.block_title'            => 'End the chat and block this user from starting a new chat for the next 24 hours.',
	'agent.userchat.block_user'             => 'Block User',
	'agent.userchat.create_ticket'          => 'Create ticket',
	'agent.userchat.ended_by'               => 'Chat ended by {{name}}',
	'agent.userchat.ended_by_reason'        => 'Chat ended by {{name}}: {{reason}}',
	'agent.userchat.ended_user'             => 'Chat ended by user',
	'agent.userchat.full_message'           => 'Full Message',
	'agent.userchat.ident_unconfirmed'      => 'Identity not confirmed, email has not been validated',
	'agent.userchat.list_title'             => '1 Chat|{{count}} Chats',
	'agent.userchat.message_agent-timeout'  => '{{name}} is not responding. Please wait while will try to find another agent.',
	'agent.userchat.message_assigned'       => 'Chat assigned to {{name}}',
	'agent.userchat.message_ended'          => 'Chat ended',
	'agent.userchat.message_ended-by'       => 'Chat ended by {{name}}',
	'agent.userchat.message_ended-by-user'  => 'Chat ended by user',
	'agent.userchat.message_set-department' => '{{name}} set department to {{department}}',
	'agent.userchat.message_set_department' => '{{name}} set department to {{department}}',
	'agent.userchat.message_started'        => 'Chat started',
	'agent.userchat.message_unassigned'     => 'Chat unassigned',
	'agent.userchat.message_uploading'      => 'Uploading...',
	'agent.userchat.message_user-joined'    => '{{name}} joined the chat',
	'agent.userchat.message_user-left'      => '{{name}} left the chat',
	'agent.userchat.message_user-returned'  => 'User has returned',
	'agent.userchat.message_user-timeout'   => 'User timed out',
	'agent.userchat.message_user_joined'    => '{{name}} joined the chat',
	'agent.userchat.message_user_left'      => '{{name}} left the chat',
	'agent.userchat.message_wait-timeout'   => 'Chat ended: Could not find an agent',
	'agent.userchat.msg_agent_timeout'      => '{{name}} is not responding. Please wait while will try to find another agent.',
	'agent.userchat.msg_new_user_track'     => 'User is viewing: {{label}}',
	'agent.userchat.msg_user_timeout'       => 'User is not responding.',
	'agent.userchat.new_chat'               => 'New Chat',
	'agent.userchat.take_chat'              => 'Take Chat',
	'agent.userchat.taken_by'               => 'Chat Taken by',
	'agent.userchat.transcript_sent'        => 'Transcript sent to {{email}}',
	'agent.userchat.unassigned'             => 'Chat unassigned',
	'agent.userchat.unblock'                => 'Unblock',
	'agent.userchat.user_is_blocked'        => 'User is blocked',
	'agent.userchat.visitor_info'           => 'Visitor Information',
	'agent.userchat.you_have_been_invited'  => 'You have been invited to join a chat',
);