Don't waste time with a different set of credentials for each service you use. With Okta, your users or agents can use one account for everything.
DeskPRO's flexible authentication system can cover any account management scenario.
You can use Okta for agents only, or both agents and users; make Okta an absolute requirement for access, or offer it alongside the standard DeskPRO accounts or any of 20+ alternative authentication systems.
With DeskPRO's SSO support enabled, once you're signed in to Okta, you're signed in automatically to the helpdesk, with no need to even see a login screen.