Wufoo

Wufoo is an easy way to create and manage HTML forms online that can be embedded onto any website.

About Wufoo

The Wufoo helpdesk integration with Deskpro allows you to gather data through your Wufoo online questionnaires. You can then set up workflows for different forms to perform actions on your helpdesk. Such as creating a new person / organization in the CRM, creating or updating a ticket.

Sometimes creating a quick form on Wufoo and sending it out to your customers for their feedback, it can be tough to manage the responses in different applications. By linking Wufoo and Deskpro you can give your agents access to the responses and allow them to be proactive with their support.

The Wufoo helpdesk integration with Deskpro can be accessed through Zapier. A list of the available Triggers and Searches from the Wufoo integration:

Triggers
  • New Field
  • New Entry (webhook) INSTANT
  • New Entry INSTANT
  • New Form
  • New Entry (poll)
Searches
  • Create Entry (Legacy)
  • Create Entry