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SurveyMonkey

SurveyMonkey is the easiest way to create surveys and get answers. SurveyMonkey lets you whip up a survey quickly and get targeted answers from the audience you want to ask.

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SurveyMonkey

Our Zapier integration is now live. To access it, you will need to search within Zapier for Deskpro to connect your account to over 750 other software applications.



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The SurveyMonkey helpdesk integration with Deskpro allows you to gather data through your online surveys and turn the answers into individual tickets. You can then set-up workflows for different forms to perform actions on your helpdesk. Such as creating a new person / organization in the CRM, creating or updating a ticket in the helpdesk.

Sometimes creating a quick form on SurveyMonkey and sending it out to your customers for their feedback, it can be tough to manage the responses in different applications. By linking SurveyMonkey and Deskpro you can give your agents access to the responses and allow them to be proactive with their support.

The SurveyMonkey helpdesk integration with Deskpro can be accessed through Zapier. A list of the available Triggers, Searches and Actions from the SurveyMonkey integration are available below:

Triggers

  • New Response Notification INSTANT
  • New Response Notification With Answers INSTANT

Searches

  • Find Survey
  • Find Contact
  • Find Collector

Actions

  • Send Survey
  • Create Contact

App Details

Author:
Deskpro
Version:
1.0.0

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