In an industry that sells software to help other companies manage their customer support; we are often surprised to hear from customers that one of the reasons they moved to DeskPRO was to get better support with their helpdesk.
We know that helpdesk software can sometimes be complicated to use. We have invested significantly in making our software as intuitive as possible; but when our customers need help getting the most out of their software or configuring it just right for their organisation; we will be there for you. You can reach us by email through our support center, via live chat and we will shortly be launching phone support as well. We look forward to hearing from you.