Browse our many screenshots to get an idea of how DeskPRO works in action.
Admin Interface
The admin interface is where you tweak your settings, manage categories, usergroups, permissions and more. The admin interface is where you define how you want your helpdesk to work.
User Interface
The user interface is what your customers use when interacting with your helpdesk. Editing their profile, submitting and reading tickets, browsing your knowledgebase and using troubleshooters is all done from this interface.
Plugins
DeskPRO has several official plugins to extend the base functionality by introducing specific features. See them in action here.
Tech Interface
The technicians area is where your team manage tickets and users, and create all of the help resources for your helpdesk including knowledgebase articles and troubleshooters.