If you have an existing user base, DeskPRO can be configured to use it so that your users can submit tickets to DeskPRO using their account, without creating a new one.
Connect with multiple sources easily
User sources can be added to DeskPRO to grab information there and allow users to log into DeskPRO with their pre-existing information. Having more than one user source is no problem! You can add multiple user sources to DeskPRO, and with ticket escalations, mail rules, and companies, you can manage all your users with one DeskPRO installation without worrying about managing several installations instead.