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DeskPRO v2


Training

If you're new to DeskPRO or if you think you're an expert, you'll learn something new from our training program!

Why take the training program?

DeskPRO is a feature-packed piece of software. Customers use it for a variety of applications, from the most simple helpdesks to the most unique and specific support centers.

To jump start your DeskPRO experience, let us take you through every aspect of the software. In our training program we will demonstrate every feature, explain every setting and answer any questions you have. By the time the program is over you'll be a DeskPRO expert!


How It Works

The training program lasts 3 hours:

  • 20 minutes to demonstrate the user interface.
  • 1:00 to go over the tech interface.
  • 1:30 to go over the admin interface.
  • Any remaining time can be used for general Q&A.
You can invite up to 9 different participants.

We use a service called Yugma so that each participant can view the screen of a DeskPRO team memebr. The presenter will demonstrate on a live, working installation of DeskPRO so you can fully grasp each concept.

For audio support, you simply call a phone number to be added to a conference with the presenter and each participant. We also accept Skype conferences instead, if your company prefers.








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