The quickstart guide is displayed the first time a tech logs in.

A tech is adding a task to the calendar.

A tech is viewing the calendar.

A tech is viewing the details of a task.

A tech is viewing the forum home page.

A tech is viewing the threads in a forum.

A tech is viewing a thread.

A tech is sending a new private message.

A tech is viewing the private messages in his account.

A tech is viewing the help system.

A tech is creating anew help system entry.

An admin is sending an email to multiple techs at the same time.